i can't receive a video input

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Hello there
I'm using Blackmagic Ultrastido to capture video input from blackmagic 4k camera
when I chose that in software as an input device it's showed me a black image
may someone help

fyi using aximmetry DE professional

backyardex

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ahmed ahmed

Maybe you can get answers from the following topic

https://my.aximmetry.com/post/336-pc-capture-via-hdmi

Zoltan@Aximmetry

Hi backyardex,

Are you sure that:
- video mode is set exactly to the same as Ultrastudio output?
- on Ultrastudio the right input is selected, and no extra settings needed to forward it to the PC?

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i can't receive a video input

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