Error installing content packages

 

Hello,

We are unable to install content packages for the latest build of Aximmetry SE. We keep getting 'Could not access network location' on installing the packages which were downloaded separately.

Would appreciate any help in resolving the same.


Thanks.

   vsworld

 
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Eifert@Aximmetry
  -  

Hi,

I recommend trying a clean install as per the guidance in this document.

Should the issue persist, please do not hesitate to reply for further assistance.

Warmest regards,

 
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vsworld
  -  

Hello Eifert,

Followed the document to the 'T'. Reinstalled Aximmetry SE latest build with all the content packages selected successfully, but it does not show the demo sets etc in Aximmetry. Reinstalling content packages gives the same 'Could not access network location' error. 


How can one access the demo sets and other packages in Aximmetry SE?

Thanks.

 
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Eifert@Aximmetry
  -  

Hi,

To access the content packages in Aximmetry Composer, you should specify the parent folder of the content packages in the Project root folders setting, which can be found in Edit -> Preferences / General:

After doing this, the packages will become visible in the File Browser of Aximmetry Composer.


Also, I must correct the suggestion I made in my previous post.
Instead of recommending a clean install to resolve the 'Could not access network location' error with content package files (such as Common_Library_2023.3.1.xpack), an easier solution is to open them directly in the Aximmetry Installer. For more details on this process, please refer to here.

Warmest regards,