Unable to delete the old version, please contact your technical team

 

Unable to delete the old version, please contact your technical team


   给泽泽一个面子

 
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Eifert@Aximmetry
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Hi,

We will need a bit more information to help.
Did you run into errors when running the uninstaller on your computer? Or you could not find the uninstaller?

Warmest regards,

 
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wbelog
  -  

It's happened this wiht me, I´m trying install the Unreal engine for Aximmetry 2023.3.2, but appear this message: Unable to delete the old version of Unreal for Aximmetry, please contact your technical team. Before this, I uninstal the last version of the Unreal for aximmetry, but now I can´t install the new version.  And I didn´t find the uninstaller. I already looking for unreal for aximmetry register, but I didn´t find.

Sorry for portuguese version.

Unable to delete the old version, please contact your technical team

 
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Eifert@Aximmetry
  -  

Hi,

If you've already tried removing Aximmetry and Unreal Editor for Aximmetry from the registry as detailed here: https://aximmetry.com/learn/unlisted/for-users/how-to-do-a-clean-install/#aximmetry-versions-2018-2-0-2023-3-2  and it didn't work, then you might consider trying this additional method: https://my.aximmetry.com/post/3215-unable-to-delete-old-version-please-cont

If it still doesn't work, can you let us know which version of Unreal Editor for Aximmetry was installed on your computer?

Warmest regards,

;