Unable to delete the old version, please contact your technical team
Unable to delete the old version, please contact your technical team
It's happened this wiht me, I´m trying install the Unreal engine for Aximmetry 2023.3.2, but appear this message: Unable to delete the old version of Unreal for Aximmetry, please contact your technical team. Before this, I uninstal the last version of the Unreal for aximmetry, but now I can´t install the new version. And I didn´t find the uninstaller. I already looking for unreal for aximmetry register, but I didn´t find.
Sorry for portuguese version.
Hi,
If you've already tried removing Aximmetry and Unreal Editor for Aximmetry from the registry as detailed here: https://aximmetry.com/learn/unlisted/for-users/how-to-do-a-clean-install/#aximmetry-versions-2018-2-0-2023-3-2 and it didn't work, then you might consider trying this additional method: https://my.aximmetry.com/post/3215-unable-to-delete-old-version-please-cont
If it still doesn't work, can you let us know which version of Unreal Editor for Aximmetry was installed on your computer?
Warmest regards,
Hi,
We will need a bit more information to help.
Did you run into errors when running the uninstaller on your computer? Or you could not find the uninstaller?
Warmest regards,