Hi,

We will need a bit more information to help.
Did you run into errors when running the uninstaller on your computer? Or you could not find the uninstaller?

Warmest regards,

It's happened this wiht me, I´m trying install the Unreal engine for Aximmetry 2023.3.2, but appear this message: Unable to delete the old version of Unreal for Aximmetry, please contact your technical team. Before this, I uninstal the last version of the Unreal for aximmetry, but now I can´t install the new version.  And I didn´t find the uninstaller. I already looking for unreal for aximmetry register, but I didn´t find.

Sorry for portuguese version.

Hi,

If you've already tried removing Aximmetry and Unreal Editor for Aximmetry from the registry as detailed here: https://aximmetry.com/learn/unlisted/for-users/how-to-do-a-clean-install/#aximmetry-versions-2018-2-0-2023-3-2  and it didn't work, then you might consider trying this additional method: https://my.aximmetry.com/post/3215-unable-to-delete-old-version-please-cont

If it still doesn't work, can you let us know which version of Unreal Editor for Aximmetry was installed on your computer?

Warmest regards,