Megascans and Substance plugin installation fails

 

Hello,

I am trying to install the Megascans and the Substance plugin. I followed exactly these instructions:

https://aximmetry.com/wiki/index.php?title=How_to_Install_Third-Party_Code_Plugins_From_the_Unreal_Engine_Marketplace

When I use the "Install PlugIns" button in Unreal Editor for Aximmetry the installation fails with the following messages:

LogAximmetry: Error: Plugin installer: Error: Substance could not be built. UnrealBuildTool exited with 6

LogAximmetry: Error: Could not move C:\Program Files\Aximmetry DE\UnrealEngine\Engine\Plugins\Marketplace\MegascansPlugin to C:\Program Files\Aximmetry DE\UnrealEngine\Engine\Plugins\MegascansPlugin. Error code: 2

Installing .NET doesn't work either. 


Anybody any Idea?

Regards, Thomas


   Studio 58

 
Profile Image
Zoltan@Aximmetry
  -  

Hi Thomas,

In our new release 2021.2.0 this issue has been fixed. Thank you for your patience!

 
Profile Image
Pandora Studio
  -  

Got the same issue in release 2021.3.1 with Substance & NeuronLiveLink.



 
Profile Image
Eifert@Aximmetry
  -  

Hi Pandora Studio,

Your plugin installation fails cause of the TrueSky Plugin and not because of Substance and NeuronLiveLink.

Currently, we do not support the TrueSky Plugin because it comes with a complex installer.
But we are looking into it.

Warmest regards