Glassmark lens encoder not controlling focus

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Hello Aximmetry community,
I am having issues with my glassmark lens encoder I.
I have test the lens encoder in unreal alone and it works perfectly.
Here's the problem. I have completed the calibration through lonet server, and set up aximmetry Broadcast edition to use the data (screen shots attached) is there anything I'm missing to get the lens encoder to control the manual focus data?
any help would be greatly appreciated.