Ordered items do not appear in downloads

Hi all, 

I have 'purchased' the free 'instant virtual stock sets' from the webshop. I received both invoice and email conformation that the files should be downloadable from the downloads page in my account. However I don't see them appear there. Is there some other place they could be waiting for download? Or has something gone wrong and should I contact sales for this? 

Thanks in advance!


   Job van Nuenen, HKU

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