I’m trying to connect Aximmetry Eye to my Aximmetry Studio DE setup. The device is detected, but when I start streaming I receive two warnings:
• Unable to connect to preview stream.
• Unable to connect to camera stream.
Has anyone run into this and can help me troubleshoot?
Hi,
Which version of Aximmetry are you using?Could you please clarify whether you are unable to see the video output (preview) from Aximmetry on your phone, if your phone’s video feed is not appearing in Aximmetry, or if both issues are occurring?
Additionally, please check if your Windows Firewall or any antivirus software is blocking the connection. If possible, try temporarily disabling the firewall or antivirus to see if it resolves the issue, then re-enable it and add any necessary exceptions for Aximmetry.
Warmest regards,