Cannot activate Trial

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Hello. I just installed a trial version and I'm getting an incorrect code message. This is my first time using the software, and I'm not sure what to do next. I've checked that the firewall is disabled and tried several different, stable connections.

I've attached a screenshot of the error:

I hope someone can help me. Thank you very much.

Apaloseco

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Eifert@Aximmetry

Hi,

Could you please confirm that you copied and pasted the code from this link without any extra spaces? https://my.aximmetry.com/User/ManageActivations

Also, could you let us know which type of trial version you are using?

Warmest regards,

Apaloseco

Good morning.

I've checked that there are no spaces and the code is complete.

I'm trying to activate Studio SE and Studio DE with their corresponding codes, and the same thing is happening in both.

Thank you!

Eifert@Aximmetry

Hi,

Is the version of Windows you are using included in the list of supported Windows versions? You can check the supported versions here: https://aximmetry.com/learn/virtual-production-workflow/supported-hardware/pc/software-environment/

Warmest regards,

Eifert@Aximmetry

Hi,

Another possible issue could be that the system clock on your Windows computer is incorrect. An inaccurate clock can sometimes cause unexpected software behavior.

Warmest regards,

Apaloseco

Good afternoon Eifert. It just worked without any changes to the computer. Probably some problem with my ISP.

Thanks!

Cannot activate Trial

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