RTMP stream Stream URL greyed out

 

Trying to set up a RTMP stream in Aximmetry. I can add the name and the stream key but the Stream URL field is greyed out and not possible to enter anything into. Anyone know what the problem could be?

I am using the Studio DE version of the software.

   Heiland

 
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Eifert@Aximmetry
  -  

Hi,

You should make sure that are selecting RTMP in the Manage Devices window and not platforms like YouTube, Facebook, Twitch, or Restream.io, as those have predefined URLs:
RTMP stream Stream URL greyed out

If that's not the case, could you please post a screenshot? This would help us better understand and diagnose the issue.

Warmest regards,

 
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Heiland
  -  

I am selecting RTMP, and as you can see on the image the field is greyed out and not possible to enter anything into.RTMP stream Stream URL greyed out 

RTMP stream Stream URL greyed out

 
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Eifert@Aximmetry
  -  

Hi Heiland,

Thank you for providing the screenshots. We have successfully recreated the issue on our end. Note that this problem occurs only in the Studio and Professional versions. We are actively investigating it to find a potential solution.

Warmest regards,

 
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Heiland
  -  

Ok, thank you for looking into the issue. Doing a livestream next week so crossing fingers for a solution by then 🤞

 
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Eifert@Aximmetry
  -  

Hi Heiland,

The source of the issue has been identified and will be fixed in the next version of Aximmetry.

In the meantime, you can do the following to fix it:
Open the file at:
C\Users\<username>\AppData\Roaming\Aximmetry\<version>_<edition>\__DeviceSetups\IPVideo\RtmpOut.xml  using a text editor program.
In the file,  remove the URL="" part.
For example, change this:

<?xml version="1.0" encoding="utf-8"?>
<AximmetryStreamingSiteOutVideoSetup version="2022.3.0"
URL="">
    <Channels type="list" />

To this:

<?xml version="1.0" encoding="utf-8"?>
<AximmetryStreamingSiteOutVideoSetup version="2022.3.0"
>
    <Channels type="list" />


Note that each time you modify the RTMP device in Aximmetry, the URL will be rewritten, and you will need to edit the file again.

Warmest regards,

 
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Heiland
  -  

Yes that works 😀 thank you so much for finding a workaround. 👏

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