"Camera stream not sent" in aximmetry eye

 

After I use the iPhone aximmetry eye software to connect with the PC, the virtual scene can be displayed on the phone, but it prompts "Camera stream not sent" and there is no tracking effect. What is the reason and how to solve it?

   Jason big

 
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Eifert@Aximmetry
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Hi Jason,

You might have the same problem as here:  https://my.aximmetry.com/post/3679-aximmetry-eye-camera-stream-is-not-send
However, it seems you're also not receiving tracking data in Aximmetry.

Otherwise, do you see any error logs in Aximmetry, and can you see Aximmetry Eye listed as both a Camera Device and a Tracking Device in Aximmetry's camera compounds?


Warmest regards,

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