Blackmagic Mini Monitor unavai | Forum

Blackmagic Mini Monitor unavailable

Hello

I am running Broadcast DE , version 2024 1.0 and using a Blackmagic Decklink Duo 2 card. It works well. I am trying to install an additional Blackmagic Mini Monitor HD card in order to have some additional outputs. I can't get it to work. In Manage Devices the card keeps coming up as Unavailable. I read in the forum that the 2024 2.0 upgrade fixes the problem. I upgraded but still the issue persists. Can you please assist in finding a solution

Linford

Eifert@Aximmetry

Hi Linford,

Does it work if there is no other capture card in the computer?

Warmest regards,

Linford

Eifert

Still unavailable with the other card is out

Linford

Eifert

Sorry my mistake. If I remove the other SDI card and leave only the Mini Monitor, running 2024 2.0 , the Mini Monitor board works. Running 2024 1.0 it shows unavailable. With both boards in and running 2024 1.0 or 2024 2.0 , Mini Monitor is unavauilable

Linford

Eifert@Aximmetry

Hi Linford,

Thank you for the clarification.
We are investigating the issue. However, it may take some time as we do not currently have that exact card on hand.

Warmest regards,

Linford

@Eifert: hello. We're you able to find a solution to that Mini Monitor Unavailable issue

Eifert@Aximmetry

Hi Linford,

Yes, we have identified the source of the issue, and it will be fixed in the next version of Aximmetry.

Warmest regards,

Eifert@Aximmetry

Hi Linford,

The latest Aximmetry version (2024.3.0 BETA) has fixed the issue where the Blackmagic Decklink Mini Monitor and Mini Recorder were shown as unavailable when installed alongside another Blackmagic card.

Warmest regards,

Linford

@Eifert. Thanks will try it out

Linford

Blackmagic Mini Monitor unavailable

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