Basic Calibrator does not display floor and Marker

 

Hello

The floor and Marker are not displayed in Basic Calibrator. Even if I move the floor and Marker positions, they are not displayed either.

I have used Basic Calibrator before and everything was fine, but after continuing to use it, these problems appeared.

I checked the equipment and I'm using the same equipment as before.

aximmetry DE has been reinstalled back to version 2022.2.0


Basic Calibrator does not display floor and MarkerBasic Calibrator does not display floor and Marker

   MS-Barry

 
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Eifert@Aximmetry
  -  

Hi,

You don't have zoom data:

 If you don't have zoom tracking, you can set a manual zoom value in the Basic Calibrator here:
Basic Calibrator does not display floor and Marker

Warmest regards,

 
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MS-Barry
  -  

Hello

I'm very sorry, I don't quite understand what you mean. The problem I'm currently encountering is that the virtual grid of the floor and marker is not displayed.

 
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Eifert@Aximmetry
  -  

Hi,

It was wrong what I said in my previous comment. Even with 0 Zoom, you should still see the virtual grid. I mistakenly thought that 0 Zoom corresponds to 0 FoV, but that is not the case. In fact, the Basic Calibrator sets it to 60 V (FoV), if you don't have Zoom calibration:
Basic Calibrator does not display floor and Marker

The actual issue is that Show Virtual is turned off. You need to turn this on to see the markers and the floor:
Basic Calibrator does not display floor and Marker

Warmest regards,

 
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MS-Barry
  -  

Hello

I have turned on Show Virtual, but I still can’t see the markers and the floor


 
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Eifert@Aximmetry
  -  

Hi,

Unfortunately, this issue is a bug in the older versions of Aximmetry. If you upgrade to Aximmetry version 2024.1.0 or newer, it should resolve the problem.

Warmest regards,

 
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MS-Barry
  -  

Hello

Sorry, my maintenance plan has expired in January 2023.

Can you suggest me which version to install?

 
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Eifert@Aximmetry
  -  

Hi,

You should try both the newest and oldest versions you have access to. Unfortunately, I cannot pinpoint exactly when the bug started or was resolved since it depends on the computer system you are using.

Alternatively, you can recreate the same environment in Aximmetry by using the [Tutorials]:AR\AR_Example.xcomp compound's MARKERS panel:
Basic Calibrator does not display floor and Marker

Warmest regards,

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