Hi
I tried open the new version of aximmetry DE but always appear this error. I delete the previous folders before reinstall. The last week every works but today appear this problem. Thanks for your time.
Hi
I tried open the new version of aximmetry DE but always appear this error. I delete the previous folders before reinstall. The last week every works but today appear this problem. Thanks for your time.
Hi,
Users encountering this error often find that the issue stems from a corrupted WMI (Windows Management Instrumentation) service. While there could be other causes for this error, our experience shows that a corrupted WMI is a common culprit. Therefore, we recommend trying to repair the WMI service first.
Please follow these steps to repair it:Type "Command Prompt" into your Windows search, right-click on Command Prompt, and select Run as administrator:
In the Command Prompt, enter the following commands:
After executing these steps, launch Aximmetry. If the issue persists, restart your computer and try opening Aximmetry again.
Please report back if this fixed the error.
Also, make sure your operating system fits the requirements here: https://aximmetry.com/learn/virtual-production-workflow/preparation-of-the-production-environment-phase-i/supported-hardware/pc/software-environment/If the problem is not resolved by these steps, try a clean install by following this document: https://aximmetry.com/learn/unlisted/for-users/how-to-do-a-clean-install/
Warmest regards,