Aximmetry Eye can not connect the desktop "Aximmetry 2023.3.0 Beta "BETA 2" + Aximmetry Eye version 1.0 (10)"

 


On the phone i keep getting this message (Phone screenshot), and on the desktop in preferences i don't have the option HTTP control because i have the SE , and my version is (2023.3.0 Beta) BETA 2 (i got the links to it today from mailto:sales@aximmetry.com.) , does it mean i can't use Aximmetry eye unless i buy a professional or broadcast licence ? i am really confused 😕 


Any solutions ? i really want to dive into it but i am stuck .

Aximmetry Eye can not connect the desktop Aximmetry Eye can not connect the desktop

   Severance

 
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pakone
  -  

I need aximmetry eye for ios

 
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Severance
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Ask support to send you the links to get it via email 


sales@aximmetry.com

 
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Eifert@Aximmetry
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Hi Severance,

Please ensure that there were no interruptions to your network connection, such as the router turning off or malfunctioning. Additionally, verify that the Aximmetry Desktop IP Address is correctly entered.

There is no need to check the "Enable HTTP control" setting in the Studio version, as the option to disable the HTTP connection is only available in the Professional and Broadcast versions.

I hope this helps you resolve the issue. If you have any further questions or require additional assistance, please feel free to reach out again.

Warmest regards,

 
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BuenBoris
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Hi, i on the same issue with

 Aximmetry Eye can not connect the desktop

I have the Aximmetry eye 1.0 too, i don´t know if iam doing something wrong but ive never can pass throught the same message, thanks a lot for everything.

 
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Eifert@Aximmetry
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Hi BuenBoris,

It seems you have installed the wrong version of Aximmetry (2023.1.0). You need to install Aximmetry version 2023.3.0 BETA 2. Unfortunately, this specific version is not accessible through our website; therefore, you must request a download link directly from sales@aximmetry.com. Alternatively, if you have downloaded Aximmetry Eye from the email sent at the time of the BETA release, the same email should contain the download link for Aximmetry version 2023.3.0 BETA 2.

Warmest regards,