SRT video input disconnects and reconnects constantly in Aximmetry DE Beta 2023.3.0

 

The SRT video input disconnects and reconnects constantly in Aximmetry DE Beta 2023.3.0.  I have tested the SRT input using a local LAN SRT video source with VLC media player on the same PC and no issues with VLC.   (No firewall on.  Local LAN network) .   It doesn't matter if it is Listener or Caller.  Aximmetry still reconnects constantly.

Please make sure SRT video inputs are stable.

   LiveGuyUSA

 
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Eifert@Aximmetry
  -  

Hi,

Does it work if you increase the Latency in the SRT device setting?: https://aximmetry.com/learn/virtual-production-workflow/preparation-of-the-production-environment-phase-i/setting-up-inputs-outputs-for-virtual-production/video/srt/srt/#latency-ms

Or if you increase the In-to-out Latency in Edit->Preferences - Video Input?: https://aximmetry.com/learn/virtual-production-workflow/preparation-of-the-production-environment-phase-i/inner-workings-of-aximmetry/in-to-out-latency/#in-to-out-latency-1 

If none of these help, then you could share with us which software or device you're using for your SRT streaming. This information will help us to replicate and address the issue you're encountering.

Warmest regards.

 
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LiveGuyUSA
  -  

Hello,

I have tried adjusting the latency settings and they did not solve the issue.

You can simulate this by installing OBS Studio on any PC on the same LAN network and set OBS Studio to stream SRT (and click start Streaming).  



 
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Eifert@Aximmetry
  -  

Hi,

SRT is indeed not working with the OBS Studio. We are investigating the issue, it is likely the problem arises in OBS and not in Aximmetry. In the meantime, we recommend using NDI for sending video between OBS and Aximmetry.

Warmest regards,