Hi,

It could be a badly compiled shader.

Try clearing the cache at Edit->Prefences - General - Clear Resource Cache:

Warmest regards,

Hello, thank you for the advice, 

I have tried clearing the resource cache, or even reinstalling GPU Drivers and Aximmetry.

Unfortunately it was unsuccessful. The strange thing is, that I vividly remember that back in 2023.1 I've also got the "TV Timer" on the preview/output but now I just get black screen.

Best regards,

Hi,

Please write an email to sales@aximmetry.com and refer to this forum thread. We will be able to investigate it in greater detail through email contact.

Warmest regards,

Just installed the latest Beta version, and i am having the same red preview window problem. Is there's an easy workaround?

Thanks

Hi Ericnolin,

First, you should try to clear the cache as said above. If it doesn't help, you could try reinstalling Aximmetry.

Warmest regards,

CPU: intel i9-10900  2.8
GPU: NVIDIA RTX 4090

I'm experiencing the same symptoms and can't resolve it.

Please help me...~~

After deleting the program, reinstall it and run it, the result appears as shown in the picture.

This means that you don’t have a valid video input set for the camera signal. Try setting the format to Auto. If you’re using a Decklink, also make sure you have updated to the latest drivers. 

 Hi,

I'm getting the above red on previews and outputs too.
Have tried clear resource cache to no avail.

However when I remove Ax from the machine and reinstall it it will work for the first compound I open, then it goes back to red screens till I remove the application again.
I've reinstalled many times at this stage and it's the same every time.
Restarting the machine made no difference.

The screen below was using UE but using your demo levels had the same effect, it works for the first compound after a reinstall but then red screens.

Using an a6000 on latest drivers.

Any ideas?

Did a clean install from here.
https://aximmetry.com/learn/unlisted/for-users/how-to-do-a-clean-install/
Still getting red on outputs.

Hi Clonkotoron,

Has your issue been resolved? If not, could you please specify which version and license of Aximmetry you are using, and under which account? We need this information to understand exactly what you are entitled to.

Warmest regards,