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urgent Audio out problem after aximmetry ugrade

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hi dears

this is urgent because we are broadcast tv

i have aximmetry professional DE version

after upgrade aximmetry from v2021.4.1 to 2023.2.0 , the aximmetrycan find the blackmagic duo 2 card and see the input and i got video on the output , but my problem is if i need to choose the audio outt or the audio monitor out the axmimetry cant see the blackmagic card!! i already change 3 blackmagic card (blackmagic duo2,blackmagic duo2 mini, and blackmagic decklink extrem 12g) and also i update the blackmagic software to be sure the problem is not in blackmagic card ,now when i downgrade aximmetry back to v2021.4.1 aximmetry can see in the audio out option the blackmagic card.But my problem is my new studio is unreal engine 5 and the old version of aximmetry cant support ue5 .

note: i have a paid maintenace for support

Best regards

MutazYagmur2021

Eifert@Aximmetry

Hi,

Since 2023.2.0 you can not embed audio into SDI using the Audio Out module. To do so, you need to use a Video Out or Video Device Out module. Note that these modules' Audio pin is not visible by default, you need to click on the 3 lines to make it visible:

You can also expose audio under the video on the right side of the Flow Editor. This way the audio will be included in that output index: https://aximmetry.com/learn/virtual-production-workflow/preparation-of-the-production-environment-phase-i/scripting-in-aximmetry/flow-editor/flow-editor/#exposed-video-output-index

Warmest regards,

MutazYagmur2021

hi dear,when i try with video out in the flow there is no option to select where we need to send the signal and in the same time we didnt get any signal on the output

when i try to add video device output and i connect audio+ video and i enable it the cpu performance change from 40% to 180% and frame rate from 25 to 7 !!!there is no embeder or multiplexer option in the aximmetry can i add it to the flow???

Eifert@Aximmetry

Hi,

The Video Out module will connect to the output index. And you can connect and output index to a device in the Video Outputs window.
While the Video Device Out will connect directly to a device.

With the Video Out module, you should do the following:

set an index for the output you're trying to use under Video Outputs
insert a Video Out module into the flow and connect both the video and audio to be output
set Output Index on the Video Out module to the one you selected in Video Outputs module

With the Video Device Out module, you should do the following:

it is advised to remove indexing from the Video Output you're trying to use - to avoid ambiguous, overlapping outputs
insert a Video Device Out module into the flow and connect both the video and audio to be output
select the Device and Mode on the Video Device Out module where you would like to output your mixed signal
according to the images, make sure that Mode is set to 1080p25 to avoid performance drops caused by higher resolution

There are various ways to put together a flow in Aximmetry that is similar to a multiplexer. For example, you can use the Switch Audio module to change between different audio sources. In the case of output, most people just use the Video Outputs window with different output indexes, but of course, you could run that too from the flow editor and skip the whole Video Outputs window. For example, you can switch between different devices using a Switch Text module:

Aximmetry Version 2023.2.2 has been released on Monday of this week. The new version has performance fixes, so you should download it and see if you still experiencing a performance change when connecting out the audio.
If there is still a performance issue, then can you send some screenshots of the wiring of audio in the flow editor of Aximmetry?

Warmest regards,

urgent Audio out problem after aximmetry ugrade

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