I have been utilizing Aximmetry for virtual production, and I am encountering significant drifting issues with the tracking system. Despite calibrating the tracking system accurately, the virtual objects and camera movements gradually drift away from their intended positions over time. This drifting issue is causing disruptions and inconsistencies in the virtual production process, leading to a negative impact on the overall quality of my projects.
I have a couple of questions:
Drifting Issue: The virtual objects and camera movements in Aximmetry are drifting away from their original positions gradually during a production session. This results in misalignment and inaccuracies in the virtual scene. I would greatly appreciate your guidance on how to mitigate this drifting problem and maintain stable tracking for a seamless virtual production experience.
Calibration Accuracy: I have followed the calibration procedures provided by Aximmetry diligently. However, I suspect that the drifting issue may be related to the calibration process. Could you please provide detailed instructions or best practices for ensuring the highest level of calibration accuracy to prevent drifting?
Technical Support: In case the above issues persist or if I encounter any other difficulties, I kindly request information on how to directly reach your technical support team. Having direct access to your knowledgeable support staff would greatly expedite the troubleshooting process and help resolve any further concerns that may arise.
Given the time-sensitive nature of my virtual production projects, I would greatly appreciate an expedited response. Your prompt attention and support in resolving this matter at the earliest convenience are of utmost importance to me.
Thank you very much for your understanding and assistance in addressing this urgent issue.
What tracking system are you using? Drifting that accumulates over time happens in the tracking hardware and can’t be fixed with calibration. Aximmetry simply uses the tracking coordinates that it gets from the tracking device and can’t cause drift over time by itself. Calibration corrects the offset between the tracking device and the camera entrance pupil as well as corrects for lens distortion, but it of course can’t calibrate for incorrect tracking coordinates from the tracking device. Furthermore, if the actual tracking data is inaccurate or drifts during the calibration process, the calibration itself won’t be accurate since it relies on the tracking data being very precise.
So, to address this you need to go back to the source of the issue, which is that Aximmetry isn’t getting accurate tracking data. Since you don’t mention what tracking system you’re using it’s hard to give any more specific advice than that.