Performance error aximmetry

 

Hi, I'm experiencing a problem and I don't know what else to do to solve it. 


I have been working with the same project, same xcomp and Unreal engine project (updating everything to the corresponding versions) for a year. But since I changed the computer, I am unable to get Aximmetry to render at more than 30fps in FHD. It is very rare, since in my previous computer I could render the same scenario at 60 FPS and even in 4k at 30 fps. 

Now I have a pc with a Nvidia RTX 3090, i9 and 32 Gb of Ram (This rig is superior to the one I had previously with a 3080 gpu and a lower generation i9).


Any idea where this error can come from? 

Could it be because of upgrading to Unreal engine 5? 

I attach an image so you can compare the data obtained in terms of gpu consumption in Aximmetry vs the task manager of the computer. 


Thanks in advance, 

Jorge. 


   Jorcassa

 
Profile Image
TwentyStudios
  -  

There’s no point in looking at the performance in the Task Manager since it doesn’t give a true representation of GPU/CPU use in Aximmetry. 

I have no idea what’s causing your performance issues, but make sure you have SM6 enabled and Lumen/Nanite Disabled in your project settings (if you didn’t use them in your previously performant version of the project).

Also, your CPU clock speed seems VERY low. Make sure you’ve set all the system power options to Maximum Performance and disable hyper threading in the BIOS. Look at other options to optimize for best single core performance in the BIOS. Aximmetry doesn’t use multiple cores very well.

 
Profile Image
Jorcassa
  -  
Thank you for your response, @TwentyStudios

We have tried the options you mentioned, and the performance has improved slightly on the CPU and GPU, but the same thing still happens, and we can't get over 30 fps in FHD or 4K resolution with the current configuration of the computer (Intel i9, 32 Gb RAM and RTX3090).

However, testing with the same project, parameters and screens on another computer (one with 4K resolution and another with FHD resolution) and a different hardware configuration (Intel i7, 16 Gb RAM and RTX3080Ti) with a lower processing and rendering capacity, we have managed to render without problems in FHD and 4K at 60fps.

In both configurations, we are using Windows 10 Pro and the latest version of Aximmetry (2023.1.0) and Unreal for Aximmetry (5.1.0), with the latest NVIDIA drivers installed (531.79).

We do not understand what could be happening, since the computer where the project does not work properly almost doubles in capacity to the computer with less capacity where the project does work properly.

We don't know if someone else is experiencing something similar, and if it could be a problem of the software itself or of the specific hardware components that this computer has. 

If anyone has any idea, we are open to test it to find the solution to the problem or provide the necessary information to detect the problem.

Best regards and thanks.
 
Profile Image
Eifert@Aximmetry
  -  

Hi,

As @TwentyStudios said the CPU clock speed seems very low:

I think you should first try to fix that and then see if the performance improved in Aximmetry.

If you think it is a hardware issue, then I can recommend https://www.userbenchmark.com/ as it can detect in most cases if your hardware is underperforming or not.

Warmest regards,

;