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Hi,
You should upgrade your AJA software to v16.2.2 and perform a firmware update on your card.
We list when we upgrade capture card SDK-s in the version history: https://aximmetry.com/learn/software-version-history/
And we have a list of supported capture card brands here: https://aximmetry.com/learn/virtual-production-workflow/preparation-of-the-production-environment-phase-i/supported-hardware/pc/capture-cards/#supported-capture-card-brands
Warmest regards,