[BUG] Axy loosing all settings on crash

Studio Operators Composer

 

This morning some process crashed when we started Axy with the /watch option.
Well...Axy was still runnning, so it wasn't a total crash, looked as if watchdog had a hickup.
There was no dump file created.

After re-starting Axy, *all* settings were gone.
(Device maps, view layout, tracking devices, literally everything...)

Lessons learned:
1) It takes quite some time to manually restore everything... :-/
2) Backup your settings on a daily basis

Cheers.

Eric.


   EricWest

 
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Eifert@Aximmetry
  -  

Hi Eric,

Thanks for the heads up, we will try to look out for it.
But without being able to reproduce it or without a dump log it is unlikely we will find out the source of the bug in the near future.

Warmest regards,

 
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EricWest
  -  

Hi Eifert.

I managed to screenshot one of those crashs (this without loosing all settings...:-)).

Hope this helps a bit?

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.


************** Exception Text **************
System.FormatException: Input string was not in a correct format.
   at System.Text.StringBuilder.FormatError()
   at System.Text.StringBuilder.AppendFormatHelper(IFormatProvider provider, String format, ParamsArray args)
   at System.String.FormatHelper(IFormatProvider provider, String format, ParamsArray args)
   at System.String.Format(String format, Object[] args)
   at Aximmetry.Watchdog.WatchdogMainForm.activeSensingTimer_Tick(Object sender, EventArgs e)
   at System.Windows.Forms.Timer.OnTick(EventArgs e)
   at System.Windows.Forms.Timer.TimerNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)



************** Loaded Assemblies **************
mscorlib
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.4515.0 built by: NET48REL1LAST_C
    CodeBase: file:///C:/Windows/Microsoft.NET/Framework64/v4.0.30319/mscorlib.dll
----------------------------------------
Aximmetry.Watchdog
    Assembly Version: 2018.1.0.0
    Win32 Version: 2022.5.0.22344
    CodeBase: file:///D:/Program%20Files/Aximmetry%20DE%20UE5/bin/Aximmetry.Watchdog.exe
----------------------------------------
Aximmetry.Controls
    Assembly Version: 2018.1.0.0
    Win32 Version: 2022.5.0.22344
    CodeBase: file:///D:/Program%20Files/Aximmetry%20DE%20UE5/bin/Aximmetry.Controls.DLL
----------------------------------------
System.Windows.Forms
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.4550.0 built by: NET48REL1LAST_C
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.4536.0 built by: NET48REL1LAST_C
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Drawing
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.4390.0 built by: NET48REL1LAST_C
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
Aximmetry.Common
    Assembly Version: 2018.1.0.0
    Win32 Version: 2022.5.0.22344
    CodeBase: file:///D:/Program%20Files/Aximmetry%20DE%20UE5/bin/Aximmetry.Common.DLL
----------------------------------------
System.Core
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.4579.0 built by: NET48REL1LAST_C
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll
----------------------------------------
SlimDX
    Assembly Version: 4.0.13.43
    Win32 Version:
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_64/SlimDX/v4.0_4.0.13.43__b1b0c32fd1ffe4f9/SlimDX.dll
----------------------------------------
System.Xml
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.4084.0 built by: NET48REL1
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
Aximmetry.Skins
    Assembly Version: 2018.1.0.0
    Win32 Version: 2022.5.0.22344
    CodeBase: file:///D:/Program%20Files/Aximmetry%20DE%20UE5/bin/Aximmetry.Skins.DLL
----------------------------------------
System.Configuration
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.4190.0 built by: NET48REL1LAST_B
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------


************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.


For example:


<configuration>
    <system.windows.forms jitDebugging="true" />
</configuration>


When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.


 
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Eifert@Aximmetry
  -  

Hi Eric,

Thank you. We actually found this bug a few weeks ago. It will be fixed in the next version.

Warmest regards,

 
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EricWest
  -  

Hi Eifert.

Thanks! That's good news!

Cheers.

Eric.