We're using the Aximmetry DE camera calibration tool with Mars VIVE. We seem to run into no issues with Lens calibration (we can even see the camera location move in real time, as we reposition it).
However, when we try to calibrate tracking, we keep getting the "The tracking device was lost."
We've tried plugging in directly with an ethernet port to both the Mars VIVE and directly to the router, switching up the base station locations and using from 2 to 4, changing out the ethernet cords, different lighting set ups.
We didn't run into this issue in the initial location we set up in. However, when we moved locations, we began getting this issue. The only differences would be the second location has a slightly larger space- the environment is the only variable that has changed.
Are there any environmental factors we should keep in mind when using either the Mars VIVE system or Aximmetry?