Video output device not found

 

We have setup our unreal engine scene and cooked the aximmetry virtual cam. Every aspect was imported successfully  and fully operational on Axximetry DE. The main issue is that during the startup for the software, our video output source(SDI output) is not appearing on the device list nor on the manage device to add options. 

Please this is very urgent and would highly appreciate a rapid response. Thank you

   Media Mania

 
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TwentyStudios
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What version of Aximmetry are you using? Only Professional and up supports SDI devices. 

 
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Eifert@Aximmetry
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Hi,

Other than having a Broadcast or Professional version of Aximmetry installed and used. Please make sure you have your SDI video capture card's latest driver installed.

If it is still not working, the SDI video capture card's model could help us troubleshoot this issue. Some SDI cards may need additional setup in their driver or software before using it.

Warmest regards,

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