4K Input Issues

4k Input is not working with my Cam Link 4K. however 1080p works without any issue.

   yveno76

Comments

EricWest
  -  

Sorry for sking the obvious, but have you dbl checked your HDMI cables? 
Often times cables that are fine for 1080p fail at 4k...

Ahmed@Aximmetry
  -  

Hello,

as Eric Mentioned an HDMI cable is really important when it comes to transmitting 4K signals. You need at least an HDMI 1.3/1.4 cable to be able to transmit 4K 60P.

Also, did you try getting the 4K signal with other apps?

Best regards,


yveno76
  -  

Cable works Fine - 4k works with other Programs

yveno76
  -  


yveno76
  -  


Ahmed@Aximmetry
  -  

Hello,

Please try to alter the In to Out Latency value in the video input Preferences tab.

Try to higher your current value until the signal works. Let us know if this helped solve the issue.

Best regards,