Stype tracking data is not coming while opening a project

 

Hi,

We need a help.

We have a Aximmetry DE with Stype tracking. When I am launching the Aximmetry it detects the port, also the Stype's own application detects the tracking data. 

But when I am launching a project it says : "Camera Tracking 6302, no input.

What could be the reason. 

Will appreciate your help.

Thanks & Regards,
Deb

   Debasish

 
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Ahmed@Aximmetry
  -  

Hello,

Have you set up Stype to send the data to the IP of your PC and the 6301 port?
If yes, please try to switch off Windows Firewall.

Best regards,

 
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Debasish
  -  

Dear Ahmed,

Yes the Stype has been setup to send data to the IP of the PC with 6302 port.

Thanks & Regards,
Debasish

 
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Eifert@Aximmetry
  -  

Hi,

When setting up the Stype, make sure these settings are the same as your tracking system's send rate:

And did you try it while the firewall on your computer was turned off?
If it is still not working. Can you share a photo of the connection setup in the Stype device?

Warmest regards,