Stype tracking data is not com | Forum

Stype tracking data is not coming while opening a project

Hi,

We need a help.

We have a Aximmetry DE with Stype tracking. When I am launching the Aximmetry it detects the port, also the Stype's own application detects the tracking data.

But when I am launching a project it says : "Camera Tracking 6302, no input.

What could be the reason.

Will appreciate your help.

Thanks & Regards,
Deb

Debasish

Ahmed@Aximmetry

Hello,

Have you set up Stype to send the data to the IP of your PC and the 6301 port?
If yes, please try to switch off Windows Firewall.

Best regards,

Debasish

Dear Ahmed,

Yes the Stype has been setup to send data to the IP of the PC with 6302 port.

Thanks & Regards,
Debasish

Eifert@Aximmetry

Hi,

When setting up the Stype, make sure these settings are the same as your tracking system's send rate:

And did you try it while the firewall on your computer was turned off?
If it is still not working. Can you share a photo of the connection setup in the Stype device?

Warmest regards,

Stype tracking data is not coming while opening a project

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