i create a new Compound. drag a mov file to the workspace , connect media file to preview. there is a blue screen with some word: 'NOT GENUNE 0100' . i deactivate ,activate, uninstall ,install some times , all this actions are no effect.
Preview Display:"NOT GENUINE 0100" in Community DE
Ahmed@Aximmetry
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Hello,
We kindly ask you to contact our support team. They'll help you investigate the source of the problem.
sales@aximmetry.com
Warmest regards,