Decklink 8K pro

 

I have been using Decklink 8K Pro with no problems. Not sure if the latest update caused anything, but Now I can only send SDI Out but won't be able to receive anything thru SDI inputs... 

I take it back. Magewell HDMI to USB works just fine. But Magewell SDI to USB does not. 

In Blackmagic Media Express I am able to see the incoming videos no problem...

   michaeln

 
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Eifert@Aximmetry
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Hi,

Make sure you have the latest drivers installed for your capture card and for the Magewell (if it has one).

It might have a "DirectShow" prefix when written out in the available inputs.

And, Aximmetry might categorize the device as an SDI-capable one and it disallows it in the Studio and Community Edition.
In order to prove or disprove this possibility, feel free to write to sales@aximmetry.com to get a Professional Trial version.

Warmest regards,

 
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michaeln
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So I’m using Broadcast DE version which is licensed.

I’ve been able to use those SDI inputs without any problems for multiple projects. Now I’m not sure if there is a configuration that is changed in this project, or the recent updates effected anything, I am able to see all 4 SDI input names, I can choose them but then it’s just blank…

is there anything in specs to check? Maybe something is turned off or…

and funny thing is that I am able to send SDI out from one of these SDI ports… 

thanks



 
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Eifert@Aximmetry
  -  

Hi,

It is only happening when using Decklink 8K Pro with Magewell SDI to USB?

You could check if you are using the correct resolution and frame rate in the Mode of the Input:

Also, if that does not work, try setting it to AUTO.

Do you see anything in the log or in the messages when you choose Input Device?


It could be that you have a blank screen cause of the Blank Screen settings in the Edit->Preferences while you have high latency:

You probably want to change the above settings while testing out the source of the problem.


And make sure that you have the latest Blackmagic drivers. (There have been a BlackMagic SDK upgrade in Aximmetry version 2021.4.1)

Warmest regards,