No Audio Input from Camlink 4k

 

Hi All,

im using Elgato camlink 4k to capture outputs from another computer via the Graphic card of that PC.

The video input works in Aximmetry however there's no audio coming in. I checked with the Elgato 4k capture utility software, it can capture the audio as well as the video. 

Has anyone run into this problem before?

thanks,

T

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Eifert@Aximmetry
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Hi,

Which version of Aximmetry are you using? Only one Elgato camlink connected? Did you set the correct resolution and frame rate for the device's mode? Does it work with other devices (like cameras) than your computer (if you can test it)?

Note that there are several people using Elgato camlink on this forum, but did not hear about audio issues with it before.

Also, we suggest using NDI Tools to transfer video and audio through the local network between two computers.

Warmest regards,