Aximmetry Hangs when Lanched

Hi all,

Aximmetry Hangs when Lanched

It hangs on Collecting Devices.

Please Help

   BradleyHilton

Comments

Ahmed@Aximmetry
  -  

Hello, 

can you show us a screen capture or recording of the issue? Did you try a reinstall?

BradleyHilton
  -  


BradleyHilton
  -  

It seems that it is the BitmapForm that doesnt respond on the start up.

I have tried to re install and it fixed the problem only on one startup.


Please help as this is a big issue for me and is causing delay on my projects 

BradleyHilton
  -  

This is terrible...!!!!!


I have received no help on this... its always a problem to open my Aximmetry project 

Eifert@Aximmetry
  -  

Hi,

We apologize for the inconvenience.

Can you start Aximmetry.CameraCalib.exe (located in the same folder as Aximmetry.Composer.exe)?

If Aximmetry.CameraCalib.exe does not start, can you reinstall and start Aximmetry twice without any external devices connected to your computer?

Warmest regards,

mahankel@ks
  -  

Just for everyone who is also coping with Aximmetry closing down during "collecting devices":

In our case it was deinstalling the Stream Deck software. Somehow Aximmetry was looking for that link (we used the Aximmetry Stream Deck plugin) and since the deinstallation we got the error. I had to repair the C++ Redist installation and the Axi was working again.
We finally stopped using the Stream Deck software and went on working with Companion. Much better!

Best Regards
Marc
Aximmetry Hangs when Lanched