Hi,

We need a little bit more information.

The good thing is that even if your Unreal for Aximmetry crashes at start-ups, it should save a log into your project folder here: "Your Project Folder's name"\Saved\Logs\Basic.log

Please share with us this log for further debugging.
Also, does this happen with new projects? And do you have any plugins installed?

Warmest regards,

[2021.10.19-14.50.50:109][  0]LogWindows: Error: === Critical error: ===

[2021.10.19-14.50.50:109][  0]LogWindows: Error: 

[2021.10.19-14.50.50:109][  0]LogWindows: Error: Assertion failed: FJsonSerializer::Deserialize(reader, jsonObject) [File:E:\Build2\UnrealEngine\Engine\Plugins\Aximmetry\Source\Aximmetry\Private\AximmetryEditor.cpp] [Line: 1700] 

[2021.10.19-14.50.50:109][  0]LogWindows: Error: 

[2021.10.19-14.50.50:109][  0]LogWindows: Error: 

[2021.10.19-14.50.50:109][  0]LogWindows: Error: 

[2021.10.19-14.50.50:109][  0]LogWindows: Error: 

[2021.10.19-14.50.50:122][  0]LogExit: Executing StaticShutdownAfterError

[2021.10.19-14.50.50:131][  0]LogShaderCompilers: Display: Worker (5/13): shaders left to compile 8546

[2021.10.19-14.50.50:131][  0]LogShaderCompilers: Display: Worker (12/13): shaders left to compile 8536

[2021.10.19-14.50.50:131][  0]LogWindows: FPlatformMisc::RequestExit(1)

[2021.10.19-14.50.50:131][  0]LogCore: Engine exit requested (reason: Win RequestExit)

[2021.10.19-14.50.50:143][  0]Log file closed, 10/19/21 21:50:50

Hi,

We suspect that your crash is related to Unreal plugins, we will need you to run a beta version to fully test the source of the problem.

Please write to sales@aximmetry.com and ask for a beta version while also mentioning your above issue.

Warmest regards,