I suggest that you check of you have correct connection between your UEpoject and aximmetry virtual cam compound

yes the connection is okey

???

It’s hard to tell what is going wrong without more information. What are you sending to the video input for the Billboard? It’s not a common issue, so I’m pretty sure it’s something that you’ve missed in your setup.

this is the screenshot

Hi David,

B Mask is not connected on your picture:

However, this shouldn't be the cause of your problem.

Are you using Allow Virtuals or Use Billboards in Inputs->Scene: https://aximmetry.com/learn/tutorials/for-aximmetry-de-users/using-tracked-cameras-and-augmented-reality-with-an-unreal-scene/#aximmetry-setup

Which billboard is causing the problem?

Is your greenscreen properly keyed, so that the B texture video pin going from the Camera to the Unreal project has no alpha other than the actor?

Warmest regards,

To me It looks like your greenscreen Isn't properly keyed, I recommend you take a look in your keyer settings inside the compound.

Ok guys, thank you so much to everyone who tried to help, but no one was close, thank God I found the problem, Transparent Ray Tracing, when I turned off the push of a button, everything worked out! Thanks anyway everyone!

Yes the material that the billboard uses currently uses Translucent shading model which does 'act like glass'. I've been experimenting with other shading models including Masked with success. I haven't finished looking into all of the options but that's the initial reason why the raytraced settings are making it glass-like and how that may affect the rest of your scene to have the option disabled is up to you.

Matt Hermans

Electric Lens Co.

@Renbry: Don’t use masked material! It’s a binary mask, so you won’t get any soft edges or fine hair details. It will make the key look really bad.