can't keep latence

Why does this phrase appear and the camera stops working?

In addition, the video continues to slow for a few moments, then it works fine

Turn off the camera and then turn it back on to work properly

   huseen

Comments

Ahmed@Aximmetry
  -  

Dear Huseen,

please make sure that your Aximmetry's project frame rate matches that of your input. You can use the Sync toggle in the Device Mapper when opening your project. 

If that doesn't solve the issue, then try to higher your In to Out latency


huseen
  -  

Thanks Ahmed for the quick reply

Where can I find Sync toggle?

ahmed ahmed
  -  

I think he mean the first screen

setuptrkcam image9.png