No Input on Mosys Data

 

Hey yall, checking out your software and I have encountered a snag.

I have my mosys mapped correctly with the proper port, but it wont connect to your engine. I have pinged and tried other render engines and data comes in fine on those, but when I try and connect the data to your render I get a No input error. Any ideas of a good way to problem solve this?

as a side note I can get freeD data from our PTZ just fine, but can't when I set Mosys to broadcast freeD.

Again, both these cameras work perfectly in ZD and Pixotope and XPression, just cant get this to connect my Startracker.

have tried different ports and data rates, sent the data to the other NIC, but that didn't help.

thank you for  your time.

   CGLA Studios

 
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TwentyStudios
  -  

Are you using a trial of the Broadcast Edition? The free watermarked Community edition doesn’t support high-end tracking devices such as MoSys. For a trial of the Broadcast edition you need to contact Aximmetry.

 
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CGLA Studios
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Yes we are using a trial of the broadcast edition and are still experiencing the Mo-Sys connection issue. What is the next troubleshooting step?

 
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TwentyStudios
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I haven’t setup MoSys with Aximmetry, so I don’t know what is going wrong. Are you sure you should get generic FreeD data from MoSys? I thought it had specific, dedicated protocol support in Aximmetry?

 
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Aximmetry
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Hi,

Multiple users reported problem the MoSys tracker using Aximmetry. We are currently investigating the issue with MoSys.

Best Regards