Hi Sorasak,

This is a rare error, most likely caused by a file that was corrupted during installation.
Please try the following:

First, run a Clean Install: in the installer, select REPAIR for Aximmetry, then select the Clean Install, remove all previous settings for this version option:

If the Clean Install doesn't help, uninstall Aximmetry, selecting the Remove all settings as well option in the installer:

Once Aximmetry has been uninstalled, delete the installer file itself. Before reinstalling, make sure the old Aximmetry program folder is actually gone. If any files are left behind, delete the folder manually.

Then download the installer again from your my.aximmetry.com account and reinstall Aximmetry. A corrupted installer package is one of the few things that could produce the same error on two different PCs.

If the issue still persists after all this, please try installing the current BETA version from here:
https://my.aximmetry.com/User/MyDownloads

Let us know whether you get the same error with the BETA as well.

Warmest regards,
Adam

Hello Aximmetry Support,

Thank you for your earlier suggestions. Unfortunately, the issue is still not resolved.

I followed Method 1 as you recommended, and then went further by manually deleting all Aximmetry-related files and folders on my machine, including:

- AppData (Roaming / Local)

- Program Files

- Any remaining Aximmetry folders/leftover files I could find

After that, I reinstalled, and I still get the exact same error at startup (screenshot attached):

Errors while loading ModuleTypeInfos:

ModuleType Shaders:SplitXY_Z_W is duplicated

ModuleType Shaders:SplitXYZ_W is duplicated

ModuleType Shaders:MergeXY_Z_W is duplicated

ModuleType Shaders:MergeXYZ_W is duplicated

Version: 2026.4.0 BETA 2

OS: Windows [version]

Since a clean removal did not help, I suspect the duplicates come from something outside the folders I deleted (e.g. another shader/module folder, a custom Modules path in settings, or the installer itself).

Could you please tell me:

1. Which file(s) or folder(s) define these Shaders modules, so I can check for duplicates?

2. Whether this is a known bug in 2026.4.0 BETA 2, and if there is a fix or a newer build?

3. Which log file I should send you for further diagnosis?

I'm happy to send logs or any other information you need.

Best regards,

Sorasak

Hi Sorasak,

Unfortunately this is not a known bug and the 2026.4.0 BETA 2 is the newest released version.

To help us investigate this issue, please zip the resources folder in your Aximmetry installation directory (...\2026.3.1_Studio_Limited\resources) and send the .zip file to us at sales@aximmetry.com.

Warmest regards,
Adam