Hi! I'm on a Studio Limited License and we just received our camera calibration module license.
However, the previous version was 2026.1, and all of the new software is2026.2.
I tried using the version manager but to no avail.
When trying to install either the Studio Limited 2026.2 or Camera Calibration module, we get this error message:
Aximmetry Studio Limited 2026.2.0: failed to install: Failed installing "VC_redistx64.exe", error code: 1638 [DownloadAndExecuteAction / VC_redistx64.exe].
I already tried purging anything aximmetry from the registry, but even then I get this message.
Hope you can help us!
Hi Paul Lashmana,
This error is usually caused by a missing or conflicting Microsoft Visual C++ Redistributable component.
To resolve it, manually download and install the latest redistributable version from Microsoft:
https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170
This is a known issue in the Aximmetry 2026.2.0 installer and it will be fixed in Aximmetry 2026.3.0.
Warmest regards,
Adam