Hello everyone,
Everyday we're trying our best to improve our chroma key in our studio. We have now started using the clean plate generator but are encountering the following issue.
When trying to capture our green screen, the software shows some sort of black box in (the corners of) our studio. This is also in the exact corner of our studio/3d model. So we expect it is because of a polygon issue, but we don't know for sure, nor do we know how to fix it. So we're calling for your help ;)
The issue shows up in the final key as well, which means people cannot stand in that part of our studio, as they will be partly keyed out.
So, what are we doing wrong, and/or what can we do to fix it?
Thanks in advance!