Aximmetry Eye displays message connection lost when press record on App

 

Hi,

I have downloaded official release on Aaple store aand login App then it login OK and list Aximmetry Broadcast DE Engine. I have connected to this engine and in the engine I see the tracking of Iphone AND srt input to setup input and tracking device. But when I press record button on Aximmetry eye app then it displays Warning message : " Aximmetry conection lost please reconnect". I have turned off firewall of engine and turn off Private wifi IP address on Iphone.

My boradcast DE Engine current version is 2024.2 

Before with Beta verion then I still  connected to engine and testing is OK. It can send tracking data to Aximmetry Engine. 

Please help me to solve this problem.

Regards,

Thach

   ThachNN6

 
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vmladin
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Same issue here. Same setup and troubleshooting steps taken (firewall off and private wifi IP off)

 
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Eifert@Aximmetry
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Hi,

The released Aximmetry Eye is only compatible with Aximmetry version 2024.3.0 or later.

Warmest regards,

 
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vmladin
  -  

Thanks for the reply. Will the scene cooked in the current Aximmetry Unreal version (5.3.2) be compatible with 2024.3.0?

 
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Eifert@Aximmetry
  -  

Hi,

You will have to recook the scene as 2024.3.0 uses Unreal Engine version 5.4.3.

Warmest regards,

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