News Ticker animation problem

 
When have some problems with Aximmetry Crawl the problem as fellow:
1-We use default Crawl_TextFile compound to create news ticker2-We can change data and control the ticker animation speed3-our problem that we think that ticker animation is not very smooth like other software ticker.you can see in the following video .https://youtu.be/5RTU9z_V8MI
Can you please fix this problem ? 

   ahmed ahmed

 
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Aximmetry
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Based on the video that you have sent us it seems that the project could not run properly. We suspect that the Processor Load is too high, please check that. This could be because your system does not meet the requirements for Aximmetry. In this case the Text Crawl looks choppy because of this issue.

 
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ahmed ahmed
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I think there there is no problem with cpu preformance. 

please note that this video was captured from dvi output ?

did this make any sense ?

 
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Aximmetry
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So you do not see any red strips in your Processor Load window, either GPU or CPU?

Also it can be caused by framerate difference between the render system and the NDI output.
Did you put Sync on your NDI output in Startup Configuration?


 
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ahmed ahmed
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I have created this project using community version and using 2020.1 and 2019.6

but I get same results also I have only screen output not sdi or ndi.

Also I have tested professional-M version 2019.6 same result.

maybe there is problem with Arabic text and crawler module. 

 
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Aximmetry
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Could you please provide a screenshot of your startup configuration screen (with your video outputs settings)?

Also a screenshot of your ProcessorLoad window and we'd like to see both your CPU and GPU load during the issue?

 
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ahmed ahmed
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Can this help


 
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Aximmetry
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We can rule out processor overload.

However I can see that your rendering runs on 50fps.
Usually monitors runs on 60Hz by default. This difference causes some stuttering.
Please try to set rendering frame rate to 60 in Preferences / Rendering.


 
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Aximmetry
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One more note: this stuttering should only appear on the screen.  When you do a recording withing Aximmetry the framerate of the video file and the rendering will match, therefore in the video file there won't be any stuttering.