I can't link my app!

 

My iPhone and my computer are on the same wifi and no matter how I set up the static IP they can't connect, I've tried the hotspot network and the same thing happens!Should I use a cable to connect them?

help me plz

   zy984622915

 
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Eifert@Aximmetry
  -  

Hi,

It should connect trough WIFI too, but we recommend using an ethernet cable.
Please ensure you download the latest version of Aximmetry Eye, version 1.0(20). Aximmetry 2024.1 is compatible only with this version or later ones.
For more information read our documentation on Aximmetry Eye here: https://aximmetry.com/learn/virtual-production-workflow/preparation-of-the-production-environment-phase-i/starting-with-aximmetry/aximmetry-eye/what-is-aximmetry-eye-and-how-to-use-it/https://aximmetry.com/learn/virtual-production-workflow/preparation-of-the-production-environment-phase-i/starting-with-aximmetry/aximmetry-eye/what-is-aximmetry-eye-and-how-to-use-it/

If it is still not working, could you please let us know if you are receiving any error messages? Additionally, what exactly do you observe within Aximmetry Composer?

Warmest regards,